![]() ![]() considers requests from organizations that are tax exempt under Sections 501 (3) of the U.S. To find the store nearest you, visit our store locator page.Ĭan an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT. Refunds or exchanges are provided on unworn merchandise with positive ID, original box and phone number. The store will handle the return just as if you had made the purchase from that store. You may return any item purchased from one of our divisions to any of our retail stores. We do offer select styles of handbags and accessories online.Ĭan I purchase a gift card online and have it shipped to someone?Ĭan an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT. Our Customer Service Department can be reached at (888) 557-4637 and will be happy to assist.Ĭan I search handbags and accessories online? If you are unable to accept shipment to a physical address, you may place a Special Order with our company and have that shipped to the store nearest you. The method of shipment is referenced on your order shipment email. Please contact UPS or USPS to obtain an estimated delivery time. Orders over $49.95 pretax (excluding Alaska and Hawaii) are eligible for free standard shipping. Download and print our measuring charts here.Īt this time we do not offer site-to-store shipping on website purchases however, we do offer several shipping methods which can be viewed in detail during the checkout process. ![]() We’ve created an easy guide to help get the perfect fit. What’s the best way to measure my kids’ feet at home? Any orders that include a PO Box (even if a physical address is also listed) cannot be expedited and will default to ship standard with USPS. No, a physical street address (only) is required for orders using Expedited Shipping at checkout. If you still cannot find it, please contact our Customer Service Department at (888) 557-4637 or and they will be happy to assist.Ĭan I use a PO Box for Expedited Shipping? What do I do if I haven’t received a tracking/shipping email?ĭouble-check your SPAM folder or if you are on Gmail, check your Promotions folder as sometimes the tracking/shipping email goes there. Deliveries cannot be made on weekends or holidays (and weekends should not to be included in transit-time calculations). is not responsible for late orders due to schedules set by the delivery company. Orders placed on Saturday or Sunday will not be processed until the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. ET on Monday, Tuesday, Wednesday Thursday or Friday (except for holidays), it will be processed on the next business day. Standard shipping is available at no cost for orders over $49.95 pretax (excluding Alaska and Hawaii). Our shipping rates and delivery times are detailed during the checkout process and are based on the individual order. What are your shipping charges and delivery times? View our Return Policy page for detailed merchandise return information. To find the store nearest you, visit our store locator page. Refunds will be placed on the credit or debit card used to make the original purchase. Refunds typically take 3-5 business days. Refunds are allowed on unworn merchandise if you present the packing slip, original box and positive identification. ![]() ![]() Website purchases may be returned to any of our retail stores or mailed (postage paid) to our Distribution Center. What is the return policy for website purchases? Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT.Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT.Can I purchase a gift card online and have it shipped to someone?.Can I search handbags and accessories online?.What’s the best way to measure my kids’ feet at home?.Can I use a PO Box for Expedited Shipping?.What do I do if I haven’t received a tracking/shipping email?.What are your shipping charges and delivery times?.What is the return policy for website purchases?. ![]()
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